At Ontrack, we want you to have control over your data recovery process. We give our clients several service options to meet your needs, a list of recoverable files before you pay for a full recovery and access to a secure website where you can track your data through the recovery process.
Free phone consultation During your first phone consultation, Ontrack initiates the process by assessing your data loss situation to determine the best and most cost-effective data recovery solution. We provide an overview of the data recovery process including service-level options, and review pricing options for data recovery services.
Ontrack provides you with comprehensive evaluation results before you decide to proceed with your data recovery. This transparent process enables you to make an informed decision and includes: You will receive an Ontrack Online login to track progress, status and ongoing details of your data recovery.
Upon receipt of the signed Data Recovery Service Authorization Form, engineers perform physical repairs and recover data using over proprietary tools.
Once the recovery is complete, Ontrack provides the following: Delivery of recovered data on your media of choice hard drive or DVD The timely return of recovered data based on the selected method and service level Simple instructions on how to access and reinstall recovered data World-class customer service and technical support staff available for assistance How fast do you need your data back?
We understand data can be very time-sensitive and offer different service levels to meet your needs. Freeval analysis in approximately 4 hours Emergency.Ontrack Data Recovery is the trusted brand for consumers, business, and governments for data recovery for more than nearly 30 years.
The reason is simple; they all get their data back. Global companies Apple, and Western Digital trust and recommend.
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